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bullet ATM Machine bullet Tobacco Free
bullet Driving Directions bullet Visitation/Visiting Hours
bullet Gift Shop bullet Security Services
bullet Interpretive Language Services bullet Social Services
bullet Community Outreach & Wellness Program bullet BRHC Foundation
bullet Parking bullet Public Telephones
bullet Mail bullet Cell Phone Policy
bullet Payments/Financial Services bullet Children's Comfort
bullet Hospital & Hospice Chaplain bullet Patient Advocate Program


ATM Machine – An ATM machine is available on the ground floor across from the Gift Shop for your convenience.

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Driving Directions
From I-70 – Exit I-70 via ramp at sign reading "Exit 78A US-65 S to Sedalia". Use US-65 and go South for 18 miles. Becomes Limit Avenue at city limits. Turn left on US-50 (Broadway Blvd). Go east approx 1.5 miles Turn right on Ingram Ave. Go south for 0.3 miles. BRHC will be on your left.

From Marshall – Use US-65 South and enter city limits of Sedalia where US 65 becomes Limit Avenue.Turn left on US-50 (Broadway Blvd). Go east approx 1.5 miles. Turn right on Ingram Ave. Go south for 0.3 miles. BRHC will be on your left.

From Warsaw - Continue on US-65 heading north to the US-65/US-50 intersection.
Turn right (east) on US-50 (Broadway Blvd.) and go approximately 1.5 miles to Ingram Ave.
Turn right (south) on Ingram Ave. and go 0.3 miles to 601 E. 14th St. BRHXCwill be on your left.

From Jefferson City – Continue on US -50 West. At Sedalia city limits, US- 50 becomes Broadway Blvd. Stay on Broadway going west for approx 1.5 miles. Turn left on Ingram Ave and go south for 0.3 miles to 601 E 14th St. BRHC will be on your left.
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Gift Shop – The BRHC Gift Shop is located in our main lobby area. They offer gift items, flowers, magazines and books, cards, religious items, and snacks.
Our gift shop can be contacted at (660) 827-9548.
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Interpretive Language Services – Bothwell Regional Health Center provides on-site interpreters in Spanish, Russian, and Ukrainian. With advance notice, on-site interpreters in other languages are many times available. Additionally, a wide variety of languages are available through the AT&T Language Line. Arrangements for Sign-Language interpreters can also be made with advance notice.

BRHC Interpreters may be requested for scheduled appointments within the hospital, telephone communication with patients and families, billing questions, and also may be contacted in emergency situations.
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Parking – Parking for visitors and patients is readily available at several lots surrounding BRHC. Parking is free. Our clinics and durable medical equipment facilities also offer free convenient parking.
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Mail – 
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Payment and Financial Services – The Business Office at BRHC helps patients answer questions or resolve concerns about hospital expenses. The staff is trained to deal with patient issues such as insurance payments, insurance denials as well as patient co-pay and deductibles. Patient representatives can also arrange monthly payment agreements. To contact them, select the appropriate number below:

Cashier (660) 827-9409
Insurance or Medicare - Lastname A-C (660) 827-9463
Insurance or Medicare - Lastname D-H (660) 827-9404
Insurance or Medicare - Lastname I-O (660) 827-9403
Insurance or Medicare - Lastname P-S (660) 827-9405
Insurance or Medicare - Lastname T-Z (660) 827-9408
Self Pay - Lastname A-L (660) 827-9458
Self Pay - Lastname M-Z (660) 827-9460
Patient Representative Supervisor - (660) 827-9418
Workmans Compensation - (660) 827-9406
The Business Office Director is Sheila Kelch. Her phone number is (660) 827-9402.
BRHC Financial Statement Form

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Children’s Comfort — This program, offered through the Pediatrics Department, provides 24-hour care for sick children while parents have to work. Accepts children from 6 weeks to 12 years with only an hour’s notice when space is available.
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Hospital & Hospice Chaplain – The hospital chaplain program at Bothwell Regional Health Center was developed to offer strength, comfort and hope to patients, families and staff members. This is an interfaith program and includes a full-time staff Chaplain who serves the Health Center and its Hospice program. In addition, the Chaplain works with area clergy to provide for the needs of patients and visitors. You can contact theBothwell Regional Health Center Chaplain by calling 829-8839.
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Patient Advocate Program – At Bothwell Regional Health Center, we are committed to making sure our patients receive the best quality care possible. In order to assist in that effort, we offer a patient advocate to help you. Our patient advocates are well versed inhelping you and your family while you are receiving care at Bothwell Regional Health Center. Our patient advocates can serve as a liaison to the hospital’s Business Office, and offers support and information to the families of surgery patients. This person also is involved in the coordination of organ donation. For more information or to inquire about these services, contact the patient advocate at 660-827-9558 or 829-7728.
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Bothwell Regional Health Center Foundation – A 501 (C3) corporation which serves as a mechanism for supporters of the health center to contribute financially to its growth and enhancement.
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Community Outreach and Wellness Program – Professionals offer the latest information on vital health-care and wellness, classes support groups research and workshops for the community, business, industry and Bothwell's own staff. To contact Bothwell's Speaker Bureau, call 660-827-9138.
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breathSmoking Policy – On September 1, 2006 Bothwell Regional
H ealth Center became a tobacco-free area. Tobacco products in
cluding cigarettes, cigars, and smokeless tobacco should not be us
ed on any Health Center property including parking lots. Please as
k for more information on our smoking cessantion classes and he
lp for patients and visitors.
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Visiting Hours and Procedures – Visiting hours at BRHC are 8:00am to 8:30pm for most areas. Specialty care areas, such as our Critical Care Unit, operate at the discretion of the nursing staff. The hospital operator will make an announcement on the overhead system prior to the end of visiting hours.
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Hospital Security – The employees and administration of BRHC are dedicated to providing the safest environment possible for our patients, families, visitors, faculty and staff. It is our goal to create a safe and secure environment using the best technology, resources and people available. To report an incident or suspicious behavior, visitors and patients are encouraged to either call the hospital switchboard (dial zero) or ask the nearest available staff member for assistance.
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Social Services (Resource Management) – Provides a wide range of services to patients and their families, including counseling, discharge planning, and referrals to appropriate agencies in the community.
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Public Telephones – Pay telephones are located on each convienently thoughout the Health Center and on the ground floor near the hospital switchboard for visitors to make outside calls.
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Cellular Phone Use – Using cellular telephones, in critical and technology intensive areas, can cause equipment malfunctions. We ask you to restrict their use to public areas such as lobbies, restrooms, or parking lots.

We respectfully request cellular telephones not be used in any patient care area
of BRHC. Please POWER OFF cellular telephones when entering patient care areas.
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Important Information for our Patients and Visitors – Bothwell Regional Health Center is a Joint Commission on Accreditation of Healthcare Organizations (JCAHO) accredited facility. In our continual pursuit of excellence, if there is a concern regarding patient care or safety, please notify your caregiver or any member of our management team. If you need immediate assistance after business hours please contact the health center’s telephone operator who will connect you to the health center’s nursing supervisor. If your concerns cannot be resolved through the health center, you may contact the Joint Commission's Office of Quality Monitoring to report any concerns or register complaints about a Joint Commission-accredited health care organization either by calling 1-800-994-6610 or by e-mailing complaint@jcaho.org.
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General Information

                                                                                                  601 East 14th Street, Sedalia, Missouri 65301 • (660) 826-8833                      

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